Privacy Policy
At Cloudfluencers, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
Last Updated
Information We Collect
We collect various types of information to provide and improve our services to you:
When you sign up, we collect personal information such as your name, email address, country, and city to create and manage your account.
For creators who link social media accounts, we collect account handles, follower counts, and applicable account insights to enhance our platform's functionality and provide analytics services.
We use analytics services including Google Analytics and Microsoft Clarity to understand how users interact with our platform. We may adopt additional analytics services in the future to improve user experience.
How We Use Your Information
We are committed to using your data responsibly and exclusively for internal purposes:
Your information is used solely to provide, maintain, and improve our services, including account management, feature personalization, and platform analytics.
We do not sell or distribute your personal data to third parties for marketing purposes. By signing up, you consent to our data practices as outlined in this policy.
Information Sharing and Third Parties
We maintain strict controls over how your information is shared:
Your personal data is not sold or distributed to third parties. We only share information with service providers that help us operate our platform (such as our analytics partners) under strict confidentiality agreements.
Data Security and Retention
Protecting your data is a top priority for us:
We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.
Upon request, we can delete your user data from our systems. You may contact us to exercise this right as detailed in the User Rights section.
Cookies and Tracking
Our cookie and tracking practices are designed with your privacy in mind:
We currently use Google Analytics and Microsoft Clarity which may use cookies to collect usage information and improve our services.
We may implement additional tracking technologies in the future to enhance user experience, always with proper notice through updates to this policy.
Chrome Extension (Cloudfluencers Outreach)
If you install our Chrome extension, it signs you in to your Cloudfluencers account using OAuth. The extension stores authentication tokens locally in your browser and uses them to load your prospect lists, outreach purposes, and message templates from our API.
The extension displays your prospect data (creator names, handles, platforms, and follower counts) and renders personalized message drafts from the templates you configure. Draft text is inserted into a social platform's message box only when you choose to insert it; the extension never sends messages automatically and never reads your private conversations.
When you send a message, the extension may detect that action to update the outreach status (for example, marking a prospect as contacted) in your Cloudfluencers workspace. It does not collect the content of your messages, your browsing history, or website content beyond what is needed to insert the draft.
Access to social media sites is optional and is requested only when you choose to open or message on a specific platform. You can revoke the extension's access at any time by disconnecting it or signing out.
Your Rights
We respect your rights regarding your personal data:
You can access, view, and manage your personal information through your account settings when logged in.
You have the right to request the deletion of your personal data. Contact us using the information provided in the Contact section to submit such requests.
Children's Privacy
Our platform is designed for adult users:
Our services are intended for users who are 18 years of age or older. We require email verification during signup to help verify user identity and age compliance.
Changes to This Privacy Policy
This policy may be updated periodically:
When we make significant changes to this policy, we will notify you through our platform's notification system and display banners to ensure you're aware of any updates.
Contact Us
If you have questions or concerns about our Privacy Policy or data practices:
You can reach us by sending an email to our dedicated privacy team or by filling out our contact form with your specific privacy-related request.